How It Works

From start to finish.

Our AI receptionist handles every call professionally, captures every opportunity, and keeps your team and customers informed every step of the way.

HAVE RECEPTIONIST CALL YOU
✔️

24/7 Coverage

Never miss a call, day or night

📈

More Jobs

Qualified calls turn into booked jobs

Plumber on call
AI Receptionist Thank you for calling Flow Pro Plumbing, how can I help you?
Customer Hi, I have a leak under my kitchen sink.
AI Receptionist I can help with that! Can I get your address to book a plumber for you?
0:00 / 0:45
BIA Logo

HOW CALLS ARE HANDLED

From start to finish.

Our AI receptionist handles every call professionally, captures every opportunity, and keeps your team and customers informed every step of the way.

1

Incoming Call

📞

A customer calls your business number.

Primary: Calls forwarded directly to AI.
Back Up: Forwarded after 4-6 rings.
2

AI Answers Instantly

🤖

The AI answers within 1-2 seconds using a natural, human-like voice.

Available 24/7 – including nights, weekends, and holidays.
3

Qualifies & Gathers

📋

The AI asks questions to understand the caller's needs.

  • Name & Phone
  • Service Needed
  • Preferred Date/Time
4

Checks Calendar

📅

The AI checks your calendar, CRM, or booking system in real-time.

Only available times are offered to the caller.
5

Books Appointment

📅✔️

The AI confirms the best time and books the appointment directly.

Calendar, CRM, or booking platform updated instantly.
6

Confirms Call Details

👍

The AI confirms all appointment details before ending the call.

Ensures accuracy and customer satisfaction.
7

Sends Confirmations

✉️

Instantly sends confirmation to both customer and your team.

  • Text SMS
  • Email Confirmation
  • Calendar invite
8

CRM Updated

💻

Call logs, transcripts, and custom activity update instantly.

All calls automatically tracked and organized in one place.
Never miss a call. Never miss a booking. Never miss an opportunity.

Ready to stop missing calls?

Hear how it will sound for your business now.

OR HAVE RECEPTIONIST CALL YOU
🛡️ No obligation ⏱️ Takes 30 seconds ▶️ See it in action